SAP Knowledge Base Article - Public

3469120 - Unable to remove value in Gross Weight in product master data

Symptom

It is impossible to remove value in Gross Weight in product master data. When trying to delete/remove the value, the following error occurs.

Error: 'Gross weight UoM factor for UoM pieces must be greater than zero'.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Product Data -> Materials.
  2. Select any material and click Edit.
  3. Under General tab, remove the value from field Gross Weight.
  4. Error occurs.

Cause

It is the designed system behavior that if an unit is maintained, the value must be greater than zero.

Resolution

It is possible to remove the unit first and then remove the value by following steps.

  1. Click View All.
  2. Go to General -> UoM Characteristics.
  3. Remove the unit.
  4. Remove the value.
  5. Click Save.

Keywords

Unable to delete Gross Weight, UoM Characteristics, UoM factor must be greater than zero , KBA , SRD-MD-PRD-PRD , Product , How To

Product

SAP Business ByDesign all versions