SAP Knowledge Base Article - Public

3469124 - Emails Sent to Recruiting Operators Appearing under the Correspondence Portlet After H1 2024 - Recruiting Management

Symptom

After 1H 2024, emails sent to Recruiting Operators are appearing under the Correspondence Portlet in the Job Application. Only emails sent to the Candidate should be displayed under the Correspondence Portlet. If you try to open any of the emails, an Application Error will be thrown.

Environment

SAP SuccessFactors Recruiting Management

Resolution

The issue has already been acknowledged by SAP Product Support team. Currently, the behavior is being investigated by Software Engineering team.

If you would like further updates on the progress, please follow up on this KBA by clicking on the star icon in the upper right corner. For more information about updates from subscribed KBAs, refer to the KBA: 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

Keywords

8dbb514db31b0a13b5360364387923def54ed268, email, internal, user, meant, job, application, recruiter, RCM-127995 , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions