SAP Knowledge Base Article - Public

3469124 - Emails Sent to Recruiting Operators Appearing under the Correspondence Portlet After H1 2024 - Recruiting Management

Symptom

After 1H 2024, emails sent to Recruiting Operators are appearing under the Correspondence Portlet in the Job Application for Internal Candidates. Only emails sent to the Candidate should be displayed under the Correspondence Portlet. If you try to open any of the emails, an Application Error will be thrown.

Environment

SAP SuccessFactors Recruiting Management

Cause

Regression issue caused by a code change introduced in the H1 2024 release.

Resolution

The issue has already been acknowledged by SAP Product Support team and the Software Engineering team is developing the code fix.

The fix is planned to be deployed on the 2H 2024 release.

Release dates can be found on SAP SuccessFactors Product Release & Road Map Information

Keywords

8dbb514db31b0a13b5360364387923def54ed268, email, internal, user, meant, job, application, recruiter, RCM-127995 , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions