SAP Knowledge Base Article - Public

3469124 - Emails Sent to Recruiting Operators Appearing under the Correspondence Portlet After H1 2024 - Recruiting Management


After 1H 2024, emails sent to Recruiting Operators are appearing under the Correspondence Portlet in the Job Application. Only emails sent to the Candidate should be displayed under the Correspondence Portlet. If you try to open any of the emails, an Application Error will be thrown.


SAP SuccessFactors Recruiting Management


The issue has already been acknowledged by SAP Product Support team. Currently, the behavior is being investigated by Software Engineering team.

If you would like further updates on the progress, please follow up on this KBA by clicking on the star icon in the upper right corner. For more information about updates from subscribed KBAs, refer to the KBA: 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.


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SAP SuccessFactors Recruiting all versions