SAP Knowledge Base Article - Preview

3469328 - Customer is not coming in the worklist

Symptom

Customer is missing in the worklist although there are open items and the collection strategy applies.


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Environment

  • SAP S/4HANA, all versions
  • SAP enhancement package for SAP ERP, all versions
  • SAP ERP 
  • SAP FSCM

Product

SAP ERP 6.0 ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP enhancement package 1 for SAP ERP 6.0 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

CPD, One-time customers, UDM_SUPERVISOR, UDM_SPECIALIST, worklist, FSCM, Collection, missing, UDM_COLL_ITEM, UDM_GENWL, UDM_STRATEGY, UDM_BP,OTA, one time, customer, FDM_COLL_SEND01. , KBA , FIN-FSCM-COL , Collections Management , Problem

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