3469349 - The "Event Reason" field is greyed out/uneditable - Onboarding

• The Event Reason field is greyed out/uneditable in the Review New Hire Data step.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Onboarding

1. Access the Review New Hire Data step
2. The Event Reason field is greyed out/uneditable

1. The Event Reason (event-reason) field is not enabled in Manage Business Configuration > jobInfo.
2. Missing permission/s.

1. Enable the Event Reason (event-reason) field in Manage Business Configuration > jobInfo.
2. Ensure or grant the permissions below to the respective permission role/s of the affected/responsible user who is performing the Review New Hire Data step: 
   • Employee Central Effective Dated Entities:
     • jobInfo_event-reason (Edit/Insert)
     • compInfo_event-reason (Edit/Insert)
   • Employee Data:
     • Event Reasons:
       • e.g. New Hire (HIRNEW) (View/Edit)
3. Ensure that the onboardee is in the Target Population on the permission role where these permissions are granted.
4. In case the Hire Date or Company field is also greyed out/uneditable, ensure that the permissions below are granted:
   • Employee Data:
     • Start Date (Edit/Insert)
   • Employee Central Effective Dated Entities:
     • Job Information > Legal Entity (Edit/Insert)

Onboarding, Onboarding 2.0, OBX, Hire Data, Company, Event Reason, greyed out, uneditable, not editable, edit Review New Hire Data, RNHD, New Hire Data Review, NHDR , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem