Symptom
- The Event Reason field is greyed out/uneditable in the Review New Hire Data step.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Onboarding
Reproducing the Issue
- Access the Review New Hire Data step
- The Event Reason field is greyed out/uneditable
Cause
- The Event Reason (event-reason) field is not enabled in Manage Business Configuration > jobInfo.
- Missing permission/s.
Resolution
- Enable the Event Reason (event-reason) field in Manage Business Configuration > jobInfo.
- Ensure or grant the permissions below to the respective permission role/s of the affected/responsible user who is performing the Review New Hire Data step:
- Employee Central Effective Dated Entities:
- jobInfo_event-reason (Edit/Insert)
- compInfo_event-reason (Edit/Insert)
- Employee Data:
- Event Reasons:
- e.g. New Hire (HIRNEW) (View/Edit)
- Event Reasons:
- Employee Central Effective Dated Entities:
- Ensure that the onboardee is in the Target Population on the permission role where these permissions are granted.
- In case the Hire Date or Company field is also greyed out/uneditable, ensure that the permissions below are granted:
- Employee Data:
- Start Date (Edit/Insert)
- Employee Central Effective Dated Entities:
- Job Information > Legal Entity (Edit/Insert)
- Employee Data:
Keywords
Onboarding, Onboarding 2.0, OBX, Hire Data, Company, Event Reason, greyed out, uneditable, not editable, edit Review New Hire Data, RNHD, New Hire Data Review, NHDR , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem
Product
SAP SuccessFactors Onboarding 2405