Symptom
When external participants, who have been added for 360 forms, choose the Public Profile option from the dropdown menu, they receive an error:
Looks like something went wrong. Please try again. If the issue persists, contact your system administrator.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors People Profile
- SAP SuccessFactors 360 Reviews
Reproducing the Issue
- Log in to SF instance.
- Follow KBA to add an external participant: 2068705 - Participants - How to enable and add External Participants on 360 review forms - 360 Multi-Rater
- You will receive an email, click "accept".
- Now you need to request a verification code via the "verification code" button.
- Access your email inbox and copy the verification code.
- Now you can access the feedback form. Click in the top right corner on your profile. Here you can see the option to access "Public Profile" but upon clicking, you receive an error message.
Cause
Expected behavior
Resolution
This is expected system behavior of the latest user experience in People Profile.
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Keywords
Spotlight, People Profile, external participant, 360 forms, error, permissions, employee profile, success factors , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-MTR-PAR , Internal and External Participants , Product Enhancement
Product
Attachments
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