3469630 - Pop up request for location must remember given answer from one message

• Users receive repeated location permission requests after each session expiration.
• Expectation: Preferences remain retained, minimizing disruptions in subsequent logins.

• SAP Service Cloud Version
• SAP Sales Cloud Version

1. Open Service Cloud.
2. Upon UI loading, the browser requests location permission.
3. Choose "Allow."
4. After session expiration due to inactivity, relaunch the browser.
5. Re-login to resume.

• 3rd party issue
• The problem occurs when the user logs back into Service Cloud after their session expires

Users can define settings or have them applied through IT policy changes, allowing for global configuration across all users connecting to a specific domain/website. 

• • For Edge, please check "Control specific websites from accessing your location"
  • For Chrome, check "Turn location permission on or off for a website"

Location prompt, Service Cloud, MS Edge, Chrome, Pop-up, Access, Browser, Permission, 3rd Party , KBA , CEC-CRM-AD , Agent desktop - live channels , Problem

SAP Sales Cloud and SAP Service Cloud Version 2 all versions