SAP Knowledge Base Article - Public

3469694 - The User ID you have entered was previously used. Please enter a new unique ID.

Symptom

When trying to create a a user with the same ID as a deleted user, the following error appears: "The User ID you have entered was previously used. Please enter a new unique ID."

Environment

SAP SuccessFactors Learning Management System

Cause

Manual creation of a deleted user is now allowed.

Resolution

Two potential solutions 

* Please Reach out to professional services or a certified partner for assistance in restoring users with these processes*

  • 2392076 - User Permanent Purge feature 
  • 2561639 - Reincarnation of deleted user via user connectors 

Keywords

Successfactors, Learning, User, ID, Unique ID, already been used. , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-IMP , Import Data Tool , Problem

Product

SAP SuccessFactors Learning all versions