SAP Knowledge Base Article - Public

3469696 - Error on adding/replacing attachment for Background Element on people profile header.

Symptom

Error on adding/replacing attachment for Background Element on people profile header > Finish Your Profile. Error message: "You do not have permission to edit the value. Please contact your system administrator."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central: Employee Profile

Reproducing the Issue

  1. Navigate to My People profile.
  2. On people profile header > Click on “Finish Your Profile”.
  3. Click on Background element: “A”.
  4. Remove and Add attachment for existing record.
  5. Click Save.
  6. Error is shown.

Resolution

  • Our engineering team are planning to fix this issue with 2H 2024 release, until then please follow below workaround. 
  • Workaround: Navigate to respective background element on people profile and use Edit pencil icon to add or re attach the attachment successfully. 

Keywords

INC8183733 , Error, You do not have permission to edit the value. Please contact your system administrator, attachment, attachment error, background element, Finish your profile, people profile header, Your profile is incomplete, unable to add attachment, permission error, EDU-19819, 1H 2024, KI2405, KI2411.  , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , LOD-SF-EC , Employee Central , Known Error

Product

SAP SuccessFactors Employee Central all versions