SAP Knowledge Base Article - Public

3469702 - Goal details doesn't show up when clicking on goal name of an user instead error shows as "Goal data not available"


After the goal has been cascaded to Employee and when Employee clicks on Aligned up option from goal details page, below error appears:
"Goal data not available". (This is due to Employee doesn't have access to view manager's goal) This error opens in another tab.
Click on the Employee name again in same tab and click on the same goal, instead of opening goal details page , the error shows up.


SAP SuccessFactors Goal Management

Reproducing the Issue

1. Login to customer instance and proxy as Employee to whom the goal has been cascaded
2. Navigate to Goals tab from drop down of the home screen
3. Open the goal plan and open the cascaded goal and click on “Aligned up”
5. Error shows up as "Goal data not available" in another tab which is expected to show when Employee doesn't have access to view managers goal
6. Now in the same screen click on Employee name and select the same goal, instead of goal details it shows the same error.


This is a known issue.

See Also

Issue will be fixed through patch in 2405p1 release which is:

21-May-2024 for preview and 

23-May-2024 for production


Goal, available, error, new screen, goal details, description, cascade, aligned up, aligned down, TGM-18778  , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Known Error


SAP SuccessFactors HCM Core 2405