SAP Knowledge Base Article - Public

3469710 - Incorrect Effective date is displayed for workflows in View My Pending Requests - 1H 2024

Symptom

Incorrect Effective date is displayed for workflows in View My Pending Requests.

Environment

SAP SuccessFactors Employee Central - Workflows

Reproducing the Issue

  1. Navigate to View My Pending Requests.
  2. Choose any workflow.
  3. Check the effective date of the workflow, date is one day before the actual Effective Date of the workflow.
  4. Select the workflow, In Workflow details page the effective date is shown correct.
  5. The previous version of View My Pending Requests is showing the correct Effective Dates in the Pending Request page and Workflow Details page.

Resolution

  • This is an expected behaviour for the instances that are not yet migrated to UTC timezone. The DCs are: DC66, DC33, DC57, DC68
  • Once the DCs are migrated, the issue will be resolved.
  • Please reach out to your CSM/CEE for any queries related to the UTC migration.

Workaround: Click on "Previous Version" toggle on View My Pending Requests and access the workflows.

Keywords

1H2024, b2405, KI2405, INC8255224, View My Pending Requests, effective date, day before, minus one, previous version, toggle, one day, before, actual, correct, effective date, workflow, UTC , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central 2405