SAP Knowledge Base Article - Public

3469710 - Incorrect Effective date is displayed for workflows in View My Pending Requests - 1H 2024

Symptom

Incorrect Effective date is displayed for workflows in View My Pending Requests.

Environment

SAP SuccessFactors Employee Central - Workflows

Reproducing the Issue

  1. Navigate to View My Pending Requests.
  2. Choose any workflow.
  3. Check the effective date of the workflow, date is one day before the actual Effective Date of the workflow.
  4. Select the workflow, In Workflow details page the effective date is shown correct.
  5. The previous version of View My Pending Requests is showing the correct Effective Dates in the Pending Request page and Workflow Details page.

Resolution

There are 2 causes:

  1. UI issue which was fixed via patch scheduled on 18th June 2024 in Preview and 21st June 2024 in Production environment.
  2. For non UTC migrated instances, date will be reflected correctly only once UTC migration is completed.
    • DCs that are yet to be migrated to UTC are: DC33, DC57, DC66, DC68.
    • The confirmed schedule (as of present) can be found in the KBA 3101935
    • Please reach out to your CSM/CEE if you've any further queries on the UTC migration.

Workaround: Click on "Previous Version" toggle on View My Pending Requests and access the workflows.

Keywords

1H2024, b2405, KI2405, INC8255224, View My Pending Requests, effective date, day before, minus one, previous version, toggle, one day, before, actual, correct, effective date, workflow, UTC, ECT-236732, PTCH-44225, UTC, migration , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central 2405