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3469735 - How to upgrade from Crystal Server 10 to Crystal Server 2020 or above?

Symptom

  • How to upgrade from Crystal Server 10 to Crystal Server 2020 or above?
  • How to upgrade from legacy or old versions of Crystal Enterprise or Crystal Reports Server or Crystal Server to latest versions like Crystal Server 2020 or above?  
  • The upgrade guide talks about upgrading SAP XI R2 or XI 3.1 to BI Platform 4.x, but there is no information for Crystal Server 2020. 
  • How to upgrade from Crystal Server 10 to Crystal Server 2025 or above?
  • Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

  • SAP Crystal Server 2020
  • SAP Crystal Server 2025
  • All supported Operating Systems

Product

SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Server 2020

Keywords

upgrade Crystal reports server 10 11 XIR2 2008 2010 2013 2016 2020 2025 bpkba biumt businessobjects crystal server crystalserver 20xx 4x , KBA , BI-BIP-UMT , Upgrade management tool , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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