SAP Knowledge Base Article - Preview

3469802 - Test Suite Dashboard does not reflect correct defect status from SM_CRM UI

Symptom

The defect has closed (status=closed)  in CHARM / ITSM, but in the Test Suite Dashboard it is showing as in "proposed solution" status. Checking the same defect in transaction: RSRT shows also the incorrect status for the defect.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-TWB-REP , BI-Based Test Management Reporting , Problem

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