3470118 - Admins are redirected to the onboarding login screen during NES or PHV post CSD Migration - Onboarding 1.0

• When an admin takes a candidate activity from the Onboarding work queue, the system takes them to the onboarding 1.0 login page.

SAP SuccessFactors Onboarding 1.0

1. Login to the instance as admin
2. Navigate to Onboarding 1.0
3. From the work queue, take any candidates either in PHV or NES.
4. The user is redirected to the Onboarding 1.0 Login screen.

CSD Migration Issue:

• Post the ACS to CSD migration, some URLs in provisioning were not updated.
• The Assertion URL in Provisioning still has the old Onboarding URL (before CSD Migration), while the AccountSiteURL in the Onboarding Superadmin Account Options already has the updated URL (post CSD migration).

Example:

• The Assertion URLs in Provisioning has the URL "https://onboarding4preview.sapsf.com/ONB/SSO/SAML20/SingleLogoutService.aspx", whereas, the AccountSiteUrl in Superadmin Account Option is set to "https://onboarding-us20-preview.hr.cloud.sap/ONB/".

[1] Post CSD Migration, please ensure that the following Links are updated in the Provisioning > Authorized SP Assertion Consumer Service Settings:

DC4/68

• PREVIEW
  • Assertion Consumer Service
    
    • was - https://onboarding4preview.sapsf.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • now - https://onboarding-us20-preview.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx
  • Logout Url
    
    • was - https://onboarding4preview.sapsf.com/ONB/SSO/SAML20/SingleLogoutService.aspx
    • now - https://onboarding-us20-preview.hr.cloud.sap/ONB/SSO/SAML20/SingleLogoutService.aspx
  • Audience Url
    
    • was - https://onboarding4preview.sapsf.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • now - https://onboarding-us20-preview.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx
• PRODUCTION

• • Assertion Consumer Service:
    • From: https://onboarding4.successfactors.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-us20.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx
  • Logout Url
    • From: https://onboarding4.successfactors.com/ONB/SSO/SAML20/SingleLogoutService.aspx
    • New URL: https://onboarding-us20.hr.cloud.sap/ONB/SSO/SAML20/SingleLogoutService.aspx
  • Audience Url
    • From: https://onboarding12.successfactors.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-us20.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx

DC12/33

• PREVIEW:
  • Assertion Consumer Service:
    • From: https://onboarding12preview.sapsf.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-eu20-preview.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx
  • Logout Url
    • From: https://onboarding12preview.sapsf.com/ONB/SSO/SAML20/SingleLogoutService.aspx
    • New URL: https://onboarding-eu20-preview.hr.cloud.sap/ONB/SSO/SAML20/SingleLogoutService.aspx
  • Audience Url
    • From: https://onboarding12preview.sapsf.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-eu20-preview.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx
• PRODUCTION:
  • Assertion Consumer Service:
    • From: https://onboarding12.successfactors.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-eu20.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx
  • Logout Url
    • From: https://onboarding12.successfactors.com/ONB/SSO/SAML20/SingleLogoutService.aspx
    • New URL: https://onboarding-eu20.hr.cloud.sap/ONB/SSO/SAML20/SingleLogoutService.aspx
  • Audience Url
    • From: https://onboarding12.successfactors.com/ONB/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-eu20.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx

DC8/70

• PREVIEW:
  • Assertion Consumer Service:
    • From: https://onboarding8preview.sapsf.com/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-us10-preview.hr.cloud.sap/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
  • Logout Url
    • From: https://onboarding8preview.sapsf.com/ONBPREM/SSO/SAML20/SingleLogoutService.aspx
    • New URL: https://onboarding-us10-preview.hr.cloud.sap/ONBPREM/SSO/SAML20/SingleLogoutService.aspx
  • Audience Url
    • From: https://onboarding8preview.sapsf.com/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-us10-preview.hr.cloud.sap/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
• PRODUCTION:
  • Assertion Consumer Service:
    • From: https://onboarding8.successfactors.com/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-us10.hr.cloud.sap/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
  • Logout Url
    • From: https://onboarding8.successfactors.com/ONBPREM/SSO/SAML20/SingleLogoutService.aspx
    • New URL: https://onboarding-us10.hr.cloud.sap/ONBPREM/SSO/SAML20/SingleLogoutService.aspx
  • Audience Url
    • From: https://onboarding8.successfactors.com/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
    • New URL: https://onboarding-us10.hr.cloud.sap/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx

[2] Check below in Super Admin after updated above URLs in the Provisioning > Authorized SP Assertion Consumer Service Settings:

1. Go to Features >> Disable "SF_BizX_Connection" feature and then re-enable
   
   
2. Check Account Options >> AccountSiteUrl
   • Correct format sample:
     https://onboarding-eu20-preview.hr.cloud.sap/ONB/ ("/ONB/" is case sensitive)
     
     
3. Check Account Options >> Security.SAML20.Audience (will be auto-populated after re-connection in step 1)
   • Correct format sample:
     https://onboarding12preview.sapsf.eu/ONB/SSO/SAML20/AssertionConsumerService.aspx|https://onboarding-eu20-preview.hr.cloud.sap/ONB/SSO/SAML20/AssertionConsumerService.aspx|https://onboarding-eu20-preview.hr.cloud.sap/ONB//SSO/SAML20/AssertionConsumerService.aspx ("/ONB/" is case sensitive)

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