Symptom
When accessing the Development Goal Plan via the Mobile Application it is not loading, but it is loading in the Web UI.
Environment
SAP SuccessFactors Succession & Development
Reproducing the Issue
- Open the Development Plan in Web UI
- Confirm it is accessible and Goals are present
- Login to the Mobile Application
- Naviagte to Goals
- Open Development Plan
- Error Message "Looks like the data isn't loading"
Cause
If the Development Plan due date is set at the value of 9999 the data cannot load.
XML Code Example: <obj-plan-due>12/31/9999</obj-plan-due>
Resolution
Update your Development Plan due date to a smaller value (eg. 2099).
XML Code Example: Code Example: <obj-plan-due>12/31/2099</obj-plan-due>
Note: If the Development Plan still does not load and there is Goals on the Plan with a due date set as 9999, they also may need to be updated to the new due date.
Keywords
Development Goals Not Loading On Mobile Application App Objectives Management Open Due Date Load , KBA , LOD-SF-CDP-MOB , Mobile Interface , LOD-SF-GM-MOB , Mobile , Problem