SAP Knowledge Base Article - Public

3470152 - Development Goals Not Loading On Mobile Application

Symptom

When accessing the Development Goal Plan via the Mobile Application it is not loading, but it is loading in the Web UI.

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Open the Development Plan in Web UI
  2. Confirm it is accessible and Goals are present
  3. Login to the Mobile Application
  4. Naviagte to Goals
  5. Open Development Plan
  6. Error Message "Looks like the data isn't loading"

dev_goal_loading_mobile.png

Cause

If the Development Plan due date is set at the value of 9999 the data cannot load.

XML Code Example: <obj-plan-due>12/31/9999</obj-plan-due>

Resolution

Update your Development Plan due date to a smaller value (eg. 2099).

XML Code Example: Code Example: <obj-plan-due>12/31/2099</obj-plan-due>

Note: If the Development Plan still does not load and there is Goals on the Plan with a due date set as 9999, they also may need to be updated to the new due date.

Keywords

Development Goals Not Loading On Mobile Application App Objectives Management Open Due Date Load , KBA , LOD-SF-CDP-MOB , Mobile Interface , LOD-SF-GM-MOB , Mobile , Problem

Product

SAP SuccessFactors Succession & Development all versions