SAP Knowledge Base Article - Public

3470233 - "Unable to process your export request" error in Configuration Transport Centre

Symptom

When trying to export a bundle in the Configuration Transport Centre, the following error is received:

  • Unable to process your export request for 1 configurations due to the following errors: null: The configuration is not enabled in your tenant. Ensure you have the required permission.

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Configuration Transport Center
  2. Bundle Management
  3. Create new Bundle
  4. Then go to Configuration Activities and Export

Cause

Missing permissions

Resolution

Ensure the prerequisite permissions are granted from SAP Help - Prerequisites for Using Configuration Transport Center

Here's one common scenario and an example of how to check for missing permissions:

Scenario: You are trying to transport Workflow Configurations via Configuration Transport Center and encountered this error: "Unable to process your export request for 1 configurations due to the following errors: null: The configuration is not enabled in your tenant. Ensure you have the required permission.". 

For the scenario above, this permission below is often missed causing the error: 

  • Administrator Permissions > Manage Foundation Objects > Transport Legacy Foundation Data

Ensure that this permission is assigned to the user initiating the transport when transporting Workflow Configurations. 

Other prerequisites for the configurations being transport are also listed on the table in the helpguide. To navigate thru the table, you must know the Configuration Area of the configuration you want to transport and filter it on the SAP SuccessFactors Product on the table from the helpguide

See Also

SAP Help - Prerequisites for Using Configuration Transport Center

Keywords

SF, SuccessFactors, Configuration Transport Centre, Configuration Centre, CTC, CGC, export, bundle, export request , KBA , LOD-SF-PLT-CGC , Configuration Center , Problem

Product

SAP SuccessFactors HCM Core 2405

Attachments

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