3470257 - Error Costs not Determined: There is no Inventory Cost for Material in Sales Order Item Cancellation

Receiving an error message when trying to cancel a line item in a Sales Order document.

SAP Business ByDesign 

1. Go to the Sales Orders work center.
2. Select the Sales Orders view.
3. Search for ID ABC (ABC represents the ID of the Sales Order).
4. Click Edit.
5. Navigate to the Items tab.
6. Select Item 10.
7. Add a reason for rejection.
   Error shows: Item 10: Costs not determined: There is no inventory cost for material HIJ in company XYZ (HIJ represents the ID of the of the Material and XYZ represents the ID of the Company)
   
   

The reason the system is returning the error is because the cost maintained under the product Valuation tab is not valid for the Sales Order, as the Valuation valid from date begins after the Pricing Date of the order.

This is expected system behavior.

Please perform the following: 

1. Go to the Sales Orders work center
2. Select the Sales Orders view
3. Search for ID ABC.
4. Click Edit.
5. Go to the Pricing and Invoicing tab of the Sales Order.
6. Pricing Date: 23.04.2024.
7. Navigate to the Items tab Double click on the product.
8. Navigate to the Valuation tab.
9. Company XYZ is maintain but Valia From date of the Business Residence is after Pricing Date.
10. Change the valid from date of the Business Residence to match the Pricing Date or prior.
11. Click Save.
12. Open the Sales Order again.
13. Navigate to the Items tab.
14. Select the line item and maintain a Reason for Rejection.

Now you will be able to cancel the line item as expected.

2879580 - You get Error While Creating a New Sales Order: "Costs not determined"