SAP Knowledge Base Article - Public

3470338 - New Learning Experience: Banner Not Displaying Properly on Mobile Browser

Symptom

With New Learning Experience turned on, banner on mobile browsers is not resizing properly and only displays part of the upper left of the banner background.

Environment

SAP SuccessFactors Learning 2405 and above

Reproducing the Issue

1. Login and access SAP SuccessFactors Learning on a PC browser - the banner is present and displays correctly
2. Access the same on an Android/iOS mobile browser - the banner does not resize properly and only a part of it is visible

Cause

Currently this is a known limitation for mobile browser.

Resolution

SAP SuccessFactors Engineering team is working on delivering the capability to upload mobile-specific banners in future release.

See Also

KBA3468399 b2405 - Banner does not resize when switching from a bigger to a smaller screen resolution

Keywords

SAP SuccessFactors Learning, mobile browser, banner, logo, display issue, resizing issue, Android, iOS, LMS , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem

Product

SAP SuccessFactors Learning 2405