Symptom
With New Learning Experience turned on, banner on mobile browsers is not resizing properly and only displays part of the upper left of the banner background.
Environment
SAP SuccessFactors Learning 2405 and above
Reproducing the Issue
1. Login and access SAP SuccessFactors Learning on a PC browser - the banner is present and displays correctly
2. Access the same on an Android/iOS mobile browser - the banner does not resize properly and only a part of it is visible
Cause
Currently this is a known limitation for mobile browser.
Resolution
SAP SuccessFactors Engineering team is working on delivering the capability to upload mobile-specific banners in future release.
See Also
Keywords
SAP SuccessFactors Learning, mobile browser, banner, logo, display issue, resizing issue, Android, iOS, LMS , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem