SAP Knowledge Base Article - Preview

3470363 - Reassign function of an Activity is not working as expected

Symptom

  • At "Dispatching Board" an assigned activity cannot be moved, whether it's to the same technician/crew line or a different one. 
  • Furthermore, there is no option to directly change the duration of a Service Assignment on the "Dispatching Board." 
  • Instead, an error message with a "forbidden" icon is displayed.


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Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

Planning & Dispatching, Assignment Move, Activity Rearrange, service, assignment, activity, card, FSM, Field Service Management, CRUD, permissions, Create, Read, Update, Delete, permission NONE , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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