SAP Knowledge Base Article - Public

3470384 - Agreement to use Successfactors e-signature page is not showing again since 1H 2024 Release

Symptom

New hire once accepted Agreement to use Successfactors e-signature, the page never shows to this new hire again, even after restart.

Environment

SAP SuccessFactors Onboarding

Resolution

It is the new design.

Once the new hire accepted the e-signature in the agreement page, the page will never show up again to the same user.

The consent is not specific to ONB process but it is at the user level in SuccessFactors instance.

Keywords

agreement, e-sign,  , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions