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3470387 - EOSM Time Sheet Issue after SF 1H 2024 release

Symptom

This KBA only applies to the standard solution in Employee Self-Service on Social Media for China Integrate with SAP Success Factors (EOSM), from where SF Time Sheet can be accessed. 

The navigation to SF Time Sheet from Employee Self-Service on Social Media for China Integrate with SAP Success Factors (EOSM) through our standard delivered solution stops working as of 1H 2024 SF release, due to technical change. 

This is a known situation and fix on this is under investigation. 

Before the fix is provided, please use SF Time Sheet web version, or SF Mobile App as workaround for attendance recording.

Attention!
If it is some other solution than the above, or some customer integration implemented to access SF Time Sheet from some other products, it is not what is described here in this KBA.
If the integration to SF Time Sheet from some other product is done via custom solution than a standard delivered solution, please check whether the same issue can be reproduced using the standard solution, like SF web version access directly from browser, via SF Mobile App, etc.
If the symptom only happens with custom integration solution, but not with any standard solution, please check the custom implementation first. 
If the symptom also happens with standard solution, SAP support can be reached to assist you further within the standard solution.


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Environment

  • SAP SuccessFactors Employee Center - Time Sheet
  • SAP SuccessFactors Time Tracking
  • Social Media Integration for China for employee self-service

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Time Tracking all versions ; Social Media Integration for China for employee self-service all versions

Keywords

SF, EC, timesheet, time, sheet, tracking, WeChat, WeCom, integration, localization, hub, API, V1, V2, 2405, KI2405, weixin, social, media, China, HR, ESS, selfservice, CN, service, EOSM, Employee Self-Service , KBA , LOD-LH-ESM , Social media service for SAP HR ESS , LOD-SF-TTR , Time Tracking , LOD-SF-EC-TMS , Time Sheet , Known Error

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