SAP Knowledge Base Article - Public

3470397 - Out Of Office Information - 2H 2024

Symptom

Environment

  • SAP SuccessFactors Employee Central - Time off
  • SAP SuccessFactors Employee Profile - People Profile

Resolution

Useful Information

Configuration Requirement to display Out Of office Information

  • Under Admin Tools -> Company System and Logo Settings, enable the switches:

  • Provide at least 'View' permission for 'Employee Time' object under Manage Permission Role -> User Permissions -> Time Management Object Permissions.

Frequently asked questions

With Latest people profile enabled in Admin Tools -> Company System and Logo Settings

Q1. Why is out of office displayed in Profile Preview & Spotlight even if the employee is not on leave/time off?

  • The out of office information considers absences, holidays, and non-working days according to the work schedule. These are used to derive the "Back on" information shown.
  • Therefore, it could be that the particular day(s) is a holiday in the holiday calendar, or marked as non-working day in the employee's work schedule.

Q2. Why is the out of office displayed in Profile Preview & Spotlight even if the leave applied is pending approval?

  • Out of office will be shown for absences in status approved, pending, and pending cancellation.
Q3.  Why is out of office not displaying the 'Back On' information in Profile Preview & Spotlight?

Q4. Why is the People Profile displaying the out of office with start date and end date, and not 'Back on' information like Profile Preview & Spotlight ?

  • The legacy People Profile still works same as before the 2H 2024 release. Currently, the change is only on the new Profile Preview and the Spotlight view.
  • To enable the Full People Profile in the Latest People Profile, refer WNV: WEF-136653 - Full Profile of the Latest People Profile

With Latest people profile disabled in Admin Tools -> Company System and Logo Settings

Q1. Why is Out of office icon displayed in Latest Org Chart even though Latest People profile is disabled?

  • This is expected behaviour and as per design.
  • Out of Office information is also displayed on the org chart.
    • In the latest org chart, absences, public holidays, and non-working days are considered like on the latest people profile
    • On the legacy org chart, only absences are considered.
  • It is recommend that you always turn on or off the latest Org Chart together with the latest People Profile for optimal user experience. (Review handbook Enabling the Latest Org Chart)
  • Refer KBA 3478176 - Out of Office Icon Is Displayed In The Latest Org Chart

See Also

Keywords

Out of office, profile preview, spotlight, full profile, time off, absence information, TIM-45438, TIM-41237, TIM-42855 , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , How To

Product

SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors HCM Core all versions