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SAP Knowledge Base Article - PreviewSymptom
You would like to understand why closed status Tickets did not archive even though all the conditions have been satisfied.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Archiving, Archived, Tickets, Closed Tickets , KBA , LOD-CRM-ARC , C4C Archiving , How To
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