SAP Knowledge Base Article - Public

3470616 - Zoom class "Too Many Requests" error

Symptom

Zoom Class is showing error: "VLS Error Code: Too Many Requests You have exceeded the daily rate limit of (3) for meeting Perform batch registration API requests for the registrant. You can resume these API requests at GMT 00:00:00. : Too Many Requests You have exceeded the daily rate limit of (3) for meeting Perform batch registration API requests for the registrant. You can resume these API requests at GMT 00:00:00" when trying to register users, or perform any changes in the configuration. 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into the LMS admin >
  2. Search for the class number >
  3. Navigate to the registration/agenda tab >
  4. Try to register the user OR try to make any changes in the agenda (such as add instructor, change date, location, etc..) >
  5. Receive error message. 

Cause

As confirmed by Engineering team, the error: "VLS Error Code: Too Many Requests You have exceeded the daily rate limit of (3) for meeting Perform batch registration API requests for the registrant. You can resume these API requests at GMT 00:00:00. : Too Many Requests You have exceeded the daily rate limit of (3) for meeting Perform batch registration API requests for the registrant. You can resume these API requests at GMT 00:00:00" comes from Zoom, and it could be caused by either:

  • Enrolling in the meeting more than 40 calls per second across company wide.
  • Reaching Zoom's API usage limit, which can temporarily lock access for 24 hours.

Resolution

Contact Zoom support for further assistance with this issue. They can provide specific guidance based on the situation and license type.

Keywords

KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions