SAP Knowledge Base Article - Preview

3470650 - Scanning QR code gives invalid QR code error - "This profile belongs to another user"


QR code login results in error message: “Invalid QR Code. Login unsuccessful. This profile belongs to another user.”

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Mobile


SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Mobile all versions


SAP SuccessFactors mobile app, multiple profile, multi profile, share device, shared device, invalid, invalid qr, qr code, unsuccessful , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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