SAP Knowledge Base Article - Public

3470735 - "Send Email" and "+Add" buttons are not fully visible in Candidate Profile - Recruiting Management (1H 2024)


After 1H 2024 release, the "Send Email" and "+Add" buttons in Candidate Profile are no longer fully visible in the screen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Candidates
  2. Search for a candidate
  3. Scroll down to Correspondence, Talent Pools, Email Campaigns portlet:
    • Notice that "Send Email" button in Correspondence portlet is not fully visible
    • Notice that "+Add" button in Talent Pools and Email Campaigns portlets is not fully visible


Software Engineering team is currently working on the fix which will be deployed as part of the H1 2024 Patch 5 (b2405p5).

Patch release dates can be found in the SAP SuccessFactors Patches Knowledge Base.


Send Email Add Candidate Profile Cropped Button Not Visible , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions