SAP Knowledge Base Article - Public

3470743 - Error ChangeSet index 1 HCP Http Status Code 401 File could not be updated in PFS - Onboarding

Symptom

  • Error when updating ONB Document Template - ChangeSet index 1 - ???HCP Error Message: Http Status Code 401???;File could not be updated in PFS 
  • Compliance step not triggering

Environment

SAP SuccessFactors Onboarding

Cause

Cause 1: PFS Feature not enabled

Cause 1: Wrong PFS URL

Resolution

These are possible solutions:

Solution 1: The Print Forms Generation feature is not enabled: Need to enable the feature On Provisioning

Solution 2: The URL is not OK. Verify which URL is for your Company ID. It only supports 1X1.

After get new URL details update the same on Provisioning.

See Also

2871143 - How to Request Print Form Services URL - Onboarding

Keywords

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Product

SAP SuccessFactors Onboarding all versions