SAP Knowledge Base Article - Public

3470743 - Error ChangeSet index 1 HCP Http Status Code 401 File could not be updated in PFS - Onboarding

Symptom

  • Error when updating ONB Document Template - ChangeSet index 1 - ???HCP Error Message: Http Status Code 401???;File could not be updated in PFS 
  • Compliance step not triggering

Environment

SAP SuccessFactors Onboarding

Cause

  • Cause 1: PFS Feature not enabled

  • Cause 2: Wrong PFS URL

Resolution

These are possible solutions:

  1. Solution: The Print Forms Generation feature is not enabled: Need to enable the feature in Provisioning.

  2. Solution: The URL is incorrect. Verify which URL is for your Company ID. It only supports 1X1.

  3. After getting the new URL details, update the same in Provisioning.

See Also

2871143 - How to Request Print Form Services URL - Onboarding

Keywords

PFS, onb, onboarding, print, form, services, ChangeSet index 1 - ???HCP Error Message: Http Status Code 401???;File could not be updated in PFS, ChangeSet index, HCP, Error, Message, Http, Status, Code, 401, File, could, not, be, updated, obx  , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding