SAP Knowledge Base Article - Public

3470746 - Story Report Chart - Activating Unbooked Data Prevents User to See Data

Symptom

  • You have a story report with Time Sheet data. There you show the hours booked per employee.
  • The idea is to also show the name of employees who have not submitted any hours - which can be achieved by choosing to show "unbooked data" in the chart. However, activating this has caused the users not able to see any data.
  • You see the following message:
    • "An unexpected exception is preventing the chart from being displayed. Contact your administrator with the details"

Environment

  • SAP SuccessFactors HXM Core 2311
  • SAP Analytics Cloud Embedded

Reproducing the Issue

  1. Go to Home > reporting > run report 
  2. Observe "An unexpected exception is preventing the chart from being displayed. Contact your administrator with the details" when "unbooked data" is active

 

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAC, SF, embedded, unbooked data, report, table, chart, reporting exception, unexpected, displayed , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem

Product

SAP SuccessFactors HXM Core 2311