Symptom
- Unable to login CMC or BI Launchpad manually using the windows AD
- Error from BI launchpad or CMC :Account information not recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005) .
- From CCM > Manage Servers: (FWM 00003) Kerberos target name <SPN> is unknown. Please contact your system administrator to make sure it's set up properly
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Environment
- SAP Business Objects Business Intelligence Platform: 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
FWM 00005 ,windows Ad ,manual login, FWM 00003, Kerberos target name, unknown, authentication , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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