SAP Knowledge Base Article - Public

3470806 - Enable Remote I-9 List A/B and C Submission permission not available in role

Symptom

We wanted to allow new hires to upload their employment eligibility documents and we were trying to setup enable permission to OnboardingExternalUser role, but below permission is not available for selection.

  • Admin Center->Manager Permission Roles
  • OnboardingExternalUser role->User Permissions->Compliance Object Permission->enable Remote I-9 List A/B and C Submission permission

Environment

SAP SuccessFactors Onboarding

Cause

  • User Permissions > Compliance Object Permission > Enable Remote I-9 List A/B and C Submission, is an invalid permission and cannot be found
  • This is a known issue and Product Team are working to update the guide

Resolution

  • The enhancement will work as expected, by enabling the toggle Require New Hire to Upload Form I-9 Documents and granting the permission Compliance Object Permissions > I-9 User Data.listADocumentsScans (I9DocumentScan) to the relevant roles.
  • The Guide is incorrectly updated and will be corrected shortly

Keywords

Remote I-9 List A/B and C Submission permission, Enhancement, i9 permission, Compliance Object Permission, Remosti-9 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Known Error

Product

SAP SuccessFactors Onboarding 2405