SAP Knowledge Base Article - Public

3470888 - Duplicate e-mails are being sent to users in the system - Recruiting Management

Symptom

Recruiting emails are being sent twice to the same user.

Environment

SAP SuccessFactors Recruiting Management

Cause

This happens when there is more than one user in the system with the same email address.

Resolution

The email address should be unique to each user. So, if there is more than one user with the same email address in the User Data File, the emails will be sent in duplicity.

Keywords

email, duplicate, template, content, email, twice. , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions