Symptom
You are trying to perform an ODATA API UPSERT operation to update the Workflow Approver but you get below error:
[COE0018]???Workflow status is : SENTBACK. Action denied.??
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Environment
- SAP SuccessFactors HXM Suite
- Integrations
- ODATA
- Integrations
Cause
This is an expected behaviour.
Resolution
When the workflow is in the SENTBACK state, the approver cannot be changed via ODATA API. This is system limitation from ODATA API perspective.
You will have to manually approve the Workflow from Successfactors UI.
Please refer KBA-2080722 - How to manage & modify a Workflow that is in progress - Employee Central
Keywords
[COE0018] Workflow status is : SENTBACK. Action denied, [COE0018]???Workflow status is : SENTBACK. Action denied.??, LOD-SF-INT, LOD-SF-INT-ODATA, Workflow Approver Change, Workflow Upsert , KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT , Integrations , LOD-SF-INT-ODATA , OData API Framework , Problem