SAP Knowledge Base Article - Public

3471013 - Mass import of Hire Date Correction data doesn't work - 1H 2024

Symptom

When Imported multiple Hire Date Correction records for multiple users, MDF Import job fails due to the following errors: 

  • "The import failed due to errors for the user X. Please check: You are trying to modify multiple records with the same keys (user-id). Please review the data and try again."
  • "You are trying to modify multiple records with the same keys (user-id , start-date , seq-number)".
  • "You are trying to modify multiple records with the same keys (start-date , seq-number , pay-component , user-id)".
  • "You are trying to modify multiple records with the same keys (address-type , start-date , person-id-external)".
  • "You are trying to modify multiple records with the same keys (start-date , person-id-external)".
  • "You are trying to modify multiple records with the same keys (country , start-date , person-id-external)".

Environment

SAP SuccessFactors Employee Central - Hire Date Correction

Reproducing the Issue

  1. Go to Import and Export data.
  2. Select Import data.
  3. In "Select Generic Object
  4. Upload the Import file and Select Purge Type as Full Purge.
  5. Click on Validate and then perform Import.
  6. Navigate to Scheduled Job Manager> Under Monitor Job> Observe that MDF Data Import job is failed.
  7. Download the job response file > Observe that errors are shown for all users.

Resolution

  • The issue will be fixed via patch PTCH-44203(b2405p8) scheduled for 11th June 2024 in Preview and 14th June 2024 in Production environment.

Workaround: Configure a separate Import file for each individual employee, include only one hire date change record and then try to perform Import, the Import will be successful.

 

Keywords

INC8302999, b2405, 1H2024, KI2405, import, hire date correction, mass import, mass, multiple users, You are trying to modify multiple records with the same keys, upload, hire date, correction, The import failed due to errors for the user X. Please check: You are trying to modify multiple records with the same keys (user-id). Please review the data and try again, You are trying to modify multiple records with the same keys (user-id , start-date , seq-number), You are trying to modify multiple records with the same keys (start-date , seq-number , pay-component , user-id), You are trying to modify multiple records with the same keys (address-type , start-date , person-id-external), You are trying to modify multiple records with the same keys (start-date , person-id-external), You are trying to modify multiple records with the same keys (country , start-date , person-id-external), ECT-237126, PTCH-44203 , KBA , LOD-SF-EC-HIR-HDC , Hire Date Correction Tool , LOD-SF-EC , Employee Central , Bug Filed

Product

SAP SuccessFactors Employee Central 2405