3471028 - Not able to change the activity type (Costing, Cost rates) for service orders from the current SV01 to an alternative one

Attempts to change the default activity type SV01 to an alternative activity type for use in service orders and confirmations are unsuccessful.

Although cost centers are assigned through teams, and alternative cost rates and activity types are maintained, the system continues to default to SV01. No option is available to select other activity types in service order processing. This results in cost determination errors if no rate is maintained for SV01.

SAP S/4HANA Cloud Public Edition

SAP S/4HANA Cloud Public Edition, Public Cloud, activity type, SV01, alternative activity type, cost rates, service order, confirmation, service product, cost center, Manage Service Orders, Manage Cost Rates - Services, output error, cost determination, no price could be determined, activity type restriction, S/4HANA Cloud , KBA , CRM-S4-SRV-SCO-2CL , S4CRM: Service Confirmation (Public Cloud) , Problem