SAP Knowledge Base Article - Public

3471089 - Error on downloading the add-in on the immediate second attempt.

Symptom

Error occurs while trying to download any of the the add-ins more than once from the download basket.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Click the user icon - Downloads

2. Click on the Download button for any of the add-ins (The add-in then downloads)

3. Click on the Download button of the same add-in again - Below error occurs

"Invalid URL - The URL you are using has expired or is invalid. Please reinitiate the download within 10 minutes after reloading the download page."

Cause

This is an expected system behavior.

Resolution

1. Reload the application before attempting an immediate second download.

2. open a new session and re-attempt download.

Keywords

Download Add-in, error, Invalid URL, second time , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications all versions