SAP Knowledge Base Article - Public

3471119 - "Disqualify Candidate" Button is Not Working - Recruiting Management

Symptom

Permission error when using Disqualify Candidate button in the Legacy Workbench. Error: "You don't have permission to move this individual to the selected status."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open a Job Requisition
  2. Go to the candidates tab
  3. Select a candidate to disqualify, click take action > Disqualify Candidate button

       4. Error: "You don't have permission to move this individual to the selected status."

Cause

There is no disqualification status.

Resolution

Add a disqualification status to move the disqualified candidate. 

Once a disqualification status has been added, follow the same steps: Select the candidate to disqualify > Take Action > Disqualify Candidate > Select the disqualification status

Note: The system Auto Disqualified is used to disqualify candidates using Pre-Screening questions.

See Also

3231835 - Disqualified statuses appearing in the action "Move Candidate"

Keywords

disqualify candidate, auto-disqualify candidate, disqualification status , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

disqualification status.jpg
disqualify candidate error.jpg
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disqualify button.jpg