SAP Knowledge Base Article - Public

3471184 - Starter link appears in the top left corner in the Ask HR application page


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

How to remove the Starter link from the top left corner in the Ask HR application page?


SAP SuccessFactors HXM Suite
* Ask HR / EC Service Center

Reproducing the Issue

  1. Login to SuccessFactors
  2. Click on Ask HR icon on the top right corner in the home page.
  3. Notice the Starter link in the top left corner


In SAP Cloud Portal, the SAPUI5 Version is 1.71 (an old version).


In SAP Cloud Portal, update the SAPUI5 Version to 1.96 and publish the site.


Starter, link, Ask HR, EC Service Center, SAP Cloud Portal, SAPUI5, version, 1.96, 1.71, long term maintenance , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , How To


SAP SuccessFactors HCM Core 2405