Symptom
Error: ABCDEFG* is not a business partner is raised when trying to save a Service Contract Template.
*Where ABCDEG represents the Business Partner ID.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Access Manage Service Contract Templates (App ID: F6356).
- Press the create button.
- Put the item “SRV_CONTRACT” in the Product ID field.
- Enter 1 in the Quantity field
- Default value of responsible employee is entered.
- Click Save.
- An error message appears at the bottom of the screen.
Cause
The Employee Master data has not been created correctly.
Resolution
Ensure that the Employee Master data has been created correctly as per SAP Note 2646803
See Also
Keywords
Service, service template, service contract, service order, service management, sales, sd, business partner, BP, employee, service employee , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition 2402