SAP Knowledge Base Article - Public

3471360 - City Field in Account view Displayed Same for all Records


In the Account View, accounts are showing incorrect city name in the "City" column.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Account Management work center
  2. Go to Accounts view
  3. In All Account/ My Accounts
  4. Here it displays incorrect City on the account list.


Root cause is still under investigation.


As a workaround follow the below steps:

  1. Go to Account management work center
  2. Go to Accounts view
  3. Choose the Account
  4. Edit
  5. Navigate to Address field under the communication tab 
  6. Notice that the city field is displayed as expected.


Account, City, Same, City name, Incorrect, Account management , KBA , SRD-MD-BP , Business Partner , SRD-CRM-ACC , Account Management , Problem


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