SAP Knowledge Base Article - Public

3471360 - City Field in Account view Displayed Same for all Records

Symptom

In the Account View, accounts are showing incorrect city name in the "City" column.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Account Management work center
  2. Go to Accounts view
  3. In All Account/ My Accounts
  4. Here it displays incorrect City on the account list.

Cause

Root cause is still under investigation.

Resolution

As a workaround follow the below steps:

  1. Go to Account management work center
  2. Go to Accounts view
  3. Choose the Account
  4. Edit
  5. Navigate to Address field under the communication tab 
  6. Notice that the city field is displayed as expected.

Keywords

Account, City, Same, City name, Incorrect, Account management , KBA , SRD-MD-BP , Business Partner , SRD-CRM-ACC , Account Management , Problem

Product

SAP Business ByDesign all versions