Symptom
Your admin has prevented you from editing a certain screen in Email Integration's new UI, however, there is no option to hide this screen which you cannot edit.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Cloud for Customer
Reproducing the Issue
- Your system admin has prevented a user from editing a screen as seen in the image below (eg:Sync Settings) under the Email Integration work center
- There is no option to hide this screen on the Admin side or User side since this screen is of no use for the affected user
Cause
The new UI design suggests the user to view their settings even if they are not able to edit it.
Resolution
This is currently a limitation.
Keywords
Server side integration, New UI, Hide Screen, Non Editable, Edit , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
Product
SAP Cloud for Customer core applications all versions