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SAP Knowledge Base Article - PreviewSymptom
You have added the field "External IDs" to the Account for Groupware Integration but it does not appear in the Add-in for Outlook/Gmail.
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Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 1.0
Keywords
Outlook, Gmail, add-in, addon, External ID, add, added, picked, chosen, included, set, detailed, basic, view, groupware , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
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