SAP Knowledge Base Article - Preview

3471585 - Account External ID Field Is Not Showing In Sales Cloud Version 2 Add-in For Outlook/Gmail

Symptom

You have added the field "External IDs" to the Account for Groupware Integration but it does not appear in the Add-in for Outlook/Gmail.


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 1.0

Keywords

Outlook, Gmail, add-in, addon, External ID, add, added, picked, chosen, included, set, detailed, basic, view, groupware , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem

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