SAP Knowledge Base Article - Public

3471591 - Customer Invoice ID is not Fetching in Manual Sales Journal Entry Voucher Screen

Symptom

You have create a manual journal entry voucher, Journal Entry Type 00088 - Manual Entry for Sales Documents, screen variant 634 - Man. Write-Up/Write-Down for Sales Doc.; In the Item Details, you enter Sales Doc. Type as 28 - Customer Invoice but the Customer Invoice is not showing in the value help for Sales Doc. ID field.

 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the General  Ledger work center.
  2. Select the New Journal Entry Voucher common tasks.
  3. Select the Journal Entry type 00088 - Manual Entry for Sales Documents.
  4. Screen Variant: 634 - Man. Write-Up/Write-Down for Sales Doc.
  5. Enter G/L Account: Cost of Goods Sold, Debit Transaction:1.500,000 and Sales Doc. Type: Customer Invoice
  6. Customer Invoice is not showing in the value help for Sales Doc. ID field.

 

Cause

You can only post to a Customer Invoice in Journal Entry Voucher if there is no reference to any of the below sales document types.

  1. Sales Order
  2. Customer Return
  3. Service Order
  4. Service Confirmation
  5. Point-of-Sale Transaction
  6. Customer Contract

Resolution

You can only select the Manual invoices for Sales Doc. ID field.

This is the system design. And this is long-standing logic and it would be a new requirement to change same.

See Also

Help center: https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/2754875d2d2a403f95e58a41a9c7d6de/2cc26fd7722d1014805fb12e7529365e.html

Keywords

KBA , SRD-FIN-GL , General Ledger , Problem

Product

SAP Business ByDesign 2308 ; SAP Business ByDesign 2405 ; SAP Business ByDesign 2408