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3471599 - Web Application Container Server(WACS) running with error: "Service started with errors. Details: The following connector(s) failed to start: HTTPS"

Symptom

  • WACS (Web Application Container Server) running with errors in CMC (Central Management Console) -> Servers
  • WACS properties show the following error under 'Web Application Container Service'
    Service started with errors. Details: The following connector(s) failed to start: HTTPS
  • Error in WACS logs:
    Failed to start connector: HTTPS, error: Certificate store file does not exist: E:\WACS\truststore.jks (FWB 010014) (FWB 010016)
    com.businessobjects.framework.servers.common.BackendException$ConnectorStartException: Failed to start connector: HTTPS, error: Certificate store file does not exist: E:\WACS\truststore.jks (FWB 010014) (FWB 010016)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x 
  • All OS supported version.

Keywords

WACS, HTTPS, FWB 010014, FWB 010016, certificate, connector , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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