Symptom
When changing Datasphere URL in SAC getting error: "An error occurred and we were not able to link your tenants. Please try again."
Environment
SAP ANALYTICS CLOUD 2024.2.21
Reproducing the Issue
- Login to SAC
- Go to System-> Administration
- Search for 'Link my tenants'
- Click on pencil icon to edit
- Enter the Datasphere tenant URL
- Click on Save
Observe the error: "An error occurred and we were not able to link your tenants. Please try again."
Cause
This issue is under investigation by the development team.
Resolution
This issue is under investigation by the development team.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
-
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
tenant, system, administration, Datasphere, SAC , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0