Symptom
You need to find the Message ID on the Message Monitoring in SAP Sales Cloud and SAP Service Cloud Version 2.
Environment
- SAP Sales Cloud and SAP Service Cloud Version 2.
Reproducing the Issue
To find the message ID please open the failed message, under the message entity name, there is a message ID.
If it is not available, in the right corner you can click to expand to see the message ID.
Resolution
See steps above to find the message ID field.
Please open the failed message and in the right corner you can click to expand to see the message ID.
The message ID will be under the message entity name.
Keywords
message id, expand, CNS, message monitoring , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , How To