SAP Knowledge Base Article - Public

3471681 - UI Cosmetic issue - Text not wrapped - Interview Portlet on Career site - 1H 2024


Since the 1H 2024 release there is a UI Cosmetic issue in the External Career Site when cancelling an Interview. When the Location value is too long, it does not get wrapped and as a consequence some of the columns at the right side are either cut or missing. This happens especially with certain languages, i.e. German

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Apply to any Jobs on the External Career site. 
  2. Submit the application
  3. Go to the instance and login
  4. Proxy as the recruiter
  5. Go to the Job Req that the candidate applied
  6. Move the candidate to Interview status
  7. Go to Interview Scheduling
  8. Start Scheduling an Interview
  9. Select “Interview Type”: Face-to-Face
  10. Select a very long Location value 
  11. Add an Interviewer and select a time slot
  12. Click on Next
  13. Book the Interview on behalf of the candidate 
  14. Select an email template
  15. Click on send
  16. Now as the candidate refresh the External Career site
  17. Click on Options 
  18. Click on My Interviews
  19. Click on the 3 dots beside “Contact Organizer”
  20. Click on Cancel Interview
  21. Add a reason 
  22. Click on Cancel to cancel the Interview
  23. Click on OK
  24. The system reloads and shows the details of the cancelled Interview
  25. Change the language between English US and German to see the details being cut


The issue has been identified as a defect and our Engineering Team created a code correction which will be deployed with a patch on June 4th in Preview and on June 6th in Production. 


Display, missing, details, column, actions, panel, cut, RCM-128090, PTCH-44115 , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Known Error


SAP SuccessFactors Recruiting all versions


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