Symptom
Library ID shows blank values on the Story Report.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to BizX >
- Go to Report Center >
- Run the affected report >
- Note that the Library ID field will appear blank.
Cause
Incorrect Library associations.
Resolution
Depends on the report design. For example, if the Library entity is Program, this means that the Libraries associated to the programs, not the items, will be fetched by the data set and shown in the report.
If the customer would like to see the Item to Library associations, then they would need to join the Library Entities with Item via the following relationship:
- Item >
- Master Inventory >
- Library Entities.
Keywords
learning, lms, sf, successfactors, story, report, column, library, blank, not, show, value, association, entity , KBA , LOD-SF-LMS-SAC , Stories for Learning , LOD-SF-LMS , Learning Management System , Problem