SAP Knowledge Base Article - Public

3471746 - Story Report does not bring values to the Library column

Symptom

Library ID shows blank values on the Story Report.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to BizX >
  2. Go to Report Center >
  3. Run the affected report >
  4. Note that the Library ID field will appear blank.

Cause

Incorrect Library associations.

Resolution

Depends on the report design. For example, if the Library entity is Program, this means that the Libraries associated to the programs, not the items, will be fetched by the data set and shown in the report.

If the customer would like to see the Item to Library associations, then they would need to join the Library Entities with Item via the following relationship:

  1. Item >
  2. Master Inventory >
  3. Library Entities.

Keywords

learning, lms, sf, successfactors, story, report, column, library, blank, not, show, value, association, entity , KBA , LOD-SF-LMS-SAC , Stories for Learning , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions