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SAP Knowledge Base Article - PreviewSymptom
When creating an Autoflow Rule to send emails, after adding the action to send an email, you notice the field Sender Name & Email is empty.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Autoflow, Autoflow Rule, Rule, Business Entity, Entity, Email Channel, Email, Object, General, Sender Name & Email, Sender, Sender Name, Email, Emails, Empty, Blank, Send Email, Action, SAP Service Cloud Version 2, Version 2, V2, , KBA , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , CEC-CRM-CHN , Channels for SAP Sales/Service Cloud , How To
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