Symptom
- Getting an error while click on web assitant in BILP
The web assistant isn't available. BI Launchpad may not have access to the internet or the proxy is not configured. - Found an error in tomcat traces log.
javax.net.ssl|SEVERE|5C|https-openssl-nio-8443-exec-5|2024-05-13 16:51:11.003 CDT|TransportContext.java:362|Fatal (CERTIFICATE_UNKNOWN): sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- All supported web server
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
Web assistant, BILP, Icon, Help, Fiori, Infoview, 4.3 , BI , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INV , InfoView, BI launch pad , Problem
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