SAP Knowledge Base Article - Public

3472127 - Exporting content through SAP Cloud Transport Management fails in SAP Analytics Cloud (SAC)

Symptom

  • Exporting content through SAP Cloud Transport Management fails in SAP Analytics Cloud (SAC)
  • Json validation check fails when uploading the SAP Cloud Transport Management instance key file in 'My Content' tab in SAC export.

Environment

SAP ANALYTICS CLOUD 2024.8.7

Reproducing the Issue

  1. Login to SAC
  2. Navigate to System → Administration.
  3. In System Configuration panel, enable the Allow Download and Upload of Content Network Packages toggle.
  4. From the side navigation, choose Transport → Export.
  5. Navigate to My Content in Content Network Storage tab, from the menu bar, click Settings.
  6. In the Settings dialog box, click Upload JSON.
  7. Select the downloaded SAP Cloud Transport Management instance key file. 

Notice that the JSON validation check fails. 

Cause

Downloaded SAP Cloud Transport Management instance key file is corrupted or altered

Resolution

Download the correct SAP Cloud Transport Management instance key file which is not corrupted and unaltered.

Workaround:

  • Suppose you have uploaded a JSON and the status becomes "disconnected", in such cases, you can create a case in the SAP Cloud Transport Management support component: BC-CP-LCM-TMS. 

See Also

Keywords

cloud transport, export, content, import, system, json file, CTMS, SAC , KBA , LOD-ANA-ACN , SAC Content Network , Problem

Product

SAP Analytics Cloud 1.0