Symptom
- You can transport content packages across different landscapes by integrating SAP Analytics Cloud with SAP Cloud Transport Management system
- JSON validation check fails when uploading SAP Cloud Transport Management instance key file into SAP Analytics Cloud
Environment
- SAP ANALYTICS CLOUD, Enterprise Edition
- SAP Cloud Transport Management
Reproducing the Issue
- Login to SAC
- Navigate to System → Administration.
- In System Configuration panel, enable the Allow Download and Upload of Content Network Packages toggle.
- From the side navigation, choose Transport → Export.
- Navigate to My Content in Content Network Storage tab, from the menu bar, click Settings.
- In the Settings dialog box, click Upload JSON.
- Select the downloaded SAP Cloud Transport Management instance key file.
=> Notice that the JSON validation check fails.
Cause
- Cause 1: Downloaded SAP Cloud Transport Management instance key file is corrupted or altered
- Cause 2: The file is downloaded from one SAP Cloud Transport Management instance integrated in SAP Cloud ALM subaccount, which is not supported by SAC.
Resolution
- Please download the correct SAP Cloud Transport Management instance key file which is not corrupted and unaltered.
- Ensure that the file is downloaded from one stand-alone SAP Cloud Transport Management instance created in customer owned CPEA subaccount, which could be entitled with the standard plan for Cloud Transport Management service. The service key of such Cloud Transport Management instance can then be used for the SAC integration
- In the following situation, you can create a case in the SAP Cloud Transport Management support component: BC-CP-LCM-TMS.
- You couldn't create stand-alone SAP Cloud Transport Management instance in your BTP subaccount
- You have uploaded a JSON while the status becomes "disconnected"
See Also
- https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/92f02ae572fa44d4b78cca0d323f49de.html
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, SAC, Analytics Cloud, transport, transporting, migrate, export, content, import, system, json file, CTMS, TMS, BTP, subaccount, , KBA , LOD-ANA-ACN , SAC Content Network , BC-CP-LCM-TMS , SAP Cloud Transport Management service , Problem
Product
SAP Analytics Cloud 1.0