3472135 - Not possible to edit the Token-Dimension settings within the E-Mail Notification Templates

With the release of b2405, it has been noted that it's currently not possible to edit the Token-Dimension settings within the E-Mail Notification Templates.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

1. System Administration > Manage Email > Email Notification Templates > search for template ID and open in Edit mode >
2. Messages tab > Launch Editor >
3. Select token and then the … (More option) > Edit Token >
4. Note where previously Formats and Font Size were available there are not now. The …. (More option) is also unresponsive.
   
   

This is a known issue since the release of b2405.

Our Learning Engineering team has finalized their work on the situation and the fix is targeted to be delivered with the 2405 patch 15. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.

Check the KBA 2171560 to understand how to get notified when a KBA is created/updated. 

email token, notification, token, b2405, 2405, Formats, Font Size , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem